iPhone Mail Set Up

Step 1 – Go to Settings > Mail
Step 2 – Tap Accounts
Step 3 – Tap Add account
Step 4 – Tap Other
Step 5 – Tap Add Mail Account
Step 6 – Enter your account details
Step 7 – Select IMAP
Step 8 – Enter your server settings
Step 9 – Save the account
Step 10 – Tap the account you added
Step 11 – Tap your account again
Step 12 – Tap Advanced
Step 13 – Check Mailbox behaviors
Step 14 – Enter IMAP Path Prefix
Step 15 – Done!

In this guide we show you how to add your email account with IMAP to the mail app on your iPhone with iOS 10 or newer.

Step 1 – Go to Settings > Mail

Open Settings on your iPhone and tap Mail.

 

Step 2 – Tap Accounts

Tap Accounts.

Step 3 – Tap Add account

Tap Add account.

Step 4 – Tap Other

Select Other as account type.

Step 5 – Tap Add Mail Account

Tap Add Mail Account.

Step 6 – Enter your account details

Enter the account details for the email you want to add:

  • Name: this will be visible as the sender.
  • Email: the address you want to add.
  • Password: you use it to log in to Webmail.
  • Description: a name for the account on your device.

Tap Next to continue.

Step 7 – Select IMAP

Tap IMAP as the account type.

Step 8 – Enter your server settings

Enter the following settings:

Incoming server: (Refer to the welcome email I sent you)

  • Host name: mail.domainname.com/net/org/info/biz
  • User name: your email account
  • Password: the one you use for Webmail

Outgoing server: (Refer to the welcome email I sent you)

  • Host name: mail.domainname.com/net/org/info/biz
  • User name: your email account
  • Password: the one you use for Webmail

Tap Next to continue.

Step 9 – Save the account

Disable syncing of Notes, if this is enabled. Tap Save.

Step 10 – Tap the account you added

Tap the account you just added. You can recognize it by the description.

Step 11 – Tap your account again

Tap your account again to open settings.

Step 12 – Tap Advanced

Tap Advanced, at the bottom of your screen.

Step 13 – Check Mailbox behaviors

Check if the Mailbox behaviors are set correctly. These settings determine where your emails are saved.

You need to select the following folders on the server:

  • Drafts mailbox: Drafts
  • Sent mailbox: Sent
  • Deleted mailbox: Trash
  • Archive mailbox: Archive

If no folder, or a different one is selected, tap the mailbox and select the correct folder on the server. The name of the folder is in English.

Step 14 – Enter IMAP Path Prefix

Scroll down to the bottom of the screen and enter INBOX as IMAP path prefix, all in capitals.

Step 15 – Done!

Your account is now set up correctly.